Introduction
Welcome to SeasonKart BD, your trusted online marketplace for purchasing and selling products in Bangladesh. By accessing or using our platform, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services. We reserve the right to update or change these terms at any time, and the changes will take effect immediately upon posting on the platform.
These Terms and Conditions govern your use of our website, services, and all associated content, including but not limited to the browsing, purchasing, and selling of products. For the purposes of this document, "we", "us", "our" refers to SeasonKart BD, and "you", "your", and "user" refer to the users of the platform, including buyers and sellers.
User Agreement
By accessing the SeasonKart BD website or using our services, you agree to the following terms:
- Eligibility:
You must be 18 years or older to access and use our services. If you are under 18, you must have parental or guardian consent to use this platform.
- Account Registration:
To use certain features of our services, including buying or selling, you may be required to register for an account. You agree to provide accurate, complete, and up-to-date information during the registration process.
- Account Security:
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
General Use of Services
- Accessing the Platform:
You agree not to engage in any activity that may harm, disrupt, or interfere with the operation of the SeasonKart BD platform. This includes but is not limited to:
- Using any automated means to access our website.
- Transmitting malware, viruses, or any other harmful code.
- Circumventing security measures.
- Prohibited Activities:
You agree not to engage in any illegal activities or activities that infringe on the rights of others, including:
- Posting or selling counterfeit or illegal products.
- Harassing or bullying other users.
- Violating intellectual property rights.
Buying and Selling
- Selling on SeasonKart BD:
As a seller, you agree to:
- Provide accurate descriptions and pricing for your products.
- Ensure that the products you list comply with applicable laws and regulations.
- Honor all terms of sale once a buyer places an order.
- SeasonKart BD reserves the right to suspend or terminate your account if you are found violating these terms.
- Purchasing on SeasonKart BD:
As a buyer, you agree to:
- Pay the full price for products as listed on the website.
- Review product descriptions, images, and shipping details before completing a purchase.
- Respect the seller's terms of sale and delivery conditions.
- Transaction Processing:
SeasonKart BD acts as an intermediary for transactions between buyers and sellers. Payment for purchases must be made through the payment methods provided on the platform.
Product Listings and Availability
- Product Listings:
Sellers are solely responsible for the accuracy of their product listings, including descriptions, images, prices, and availability. While we strive to provide accurate information, SeasonKart BD cannot guarantee the availability or accuracy of the products listed on the website.
- Availability:
Products listed on SeasonKart BD are subject to availability. In the event a product is no longer available after a purchase is made, you will be notified, and a refund will be processed.
Payment Terms
- Payment Methods:
Payments for products can be made through a variety of methods, including credit/debit cards, bank transfers, and other payment gateways. SeasonKart BD reserves the right to update or modify the available payment methods at any time.
- Order Confirmation:
Upon completing a purchase, you will receive an order confirmation. This confirmation serves as a receipt for your transaction.
- Refunds and Cancellations:
- Refunds: Refunds may be issued if a product is out of stock, damaged, or if there was an issue with the transaction.
- Cancellations: You may cancel an order within a certain period, typically within 24 hours of placing the order, before the item is shipped.
Shipping and Delivery
- Shipping:
Shipping fees and delivery times will vary depending on the seller’s location and the buyer’s shipping address. Shipping costs will be displayed at the time of purchase.
- Delivery Responsibility:
SeasonKart BD is not responsible for delays caused by the shipping carrier, customs, or other third-party providers. Sellers must ship products within the time frame mentioned in their listings.
- Damaged or Lost Items:
In the case of damaged or lost items during shipping, you must notify SeasonKart BD and the seller within a specified period. Claims for damage or loss will be processed based on the terms outlined by the shipping carrier.
Privacy Policy and Data Protection
- Personal Information:
By using our platform, you consent to our collection and processing of personal data, as outlined in our Privacy Policy. We take appropriate measures to protect your data and ensure its confidentiality.
- Cookies:
SeasonKart BD may use cookies to enhance the user experience, including tracking user activity on the platform. You can manage cookie preferences through your browser settings.
- Data Security:
We take reasonable measures to protect your data but cannot guarantee absolute security. You agree to hold us harmless for any data breaches or unauthorized access.
Intellectual Property
- Ownership:
All content on SeasonKart BD, including logos, images, and text, is protected by copyright and other intellectual property laws. You may not use this content without prior written permission.
- User Content:
You retain ownership of any content you submit (such as reviews or product listings). By submitting content, you grant SeasonKart BD a non-exclusive, royalty-free license to use, display, and distribute that content on the platform.
Limitation of Liability
- Indemnification:
You agree to indemnify and hold harmless SeasonKart BD, its employees, affiliates, and partners from any claims, damages, or liabilities arising from your use of the platform.
- Limitation of Damages:
SeasonKart BD shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform, including loss of profit or data.
Dispute Resolution
- Governing Law:
These Terms and Conditions will be governed by the laws of Bangladesh. Any disputes arising from these terms will be resolved in the courts of Bangladesh.
- Arbitration:
In case of a dispute, both parties agree to attempt to resolve the issue through arbitration before seeking legal action.
Termination and Suspension
- Termination:
SeasonKart BD reserves the right to suspend or terminate any user’s account for violation of these Terms and Conditions, illegal activity, or actions detrimental to the platform.
- User Account Suspension:
If you are suspended, you may not access your account or use our services until the suspension is lifted.
Changes to Terms
- Amendments:
We may update these Terms and Conditions from time to time. Any changes will be communicated to you through email or by posting on the website. It is your responsibility to review these terms periodically.
- Effective Date:
These Terms and Conditions are effective as of the date posted on the platform.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: seasonkartbd@gmail.com
Phone: +8801805111347
Address: E-Block, 6 No. Road, Aftabnogor,Rampura,Dhaka-12219
